Types of information we collect:
Rivervillasgoa collects information from our guests, visitors, and tour websites in order to provide a useful website that meets your needs. Information may be collected to:
(i) Complete reservations or information requests, (ii) purchase products or services, (iii) register for membership programs, (iv) submit job applications, (v) respond to communications that we send you (ex. surveys, promotional offers, or reservation confirmations), (vi) meet your personal preferences, (vii) complete applications or services where we offer advice.
The personal information we collect may include your name, address, personal and professional e-mail addresses, phone numbers and fax numbers, date of birth, gender, and information related to your lifestyles, such as room preferences, leisure activities, names, and ages of children and any other necessary information that is useful to fulfill special requests (e.g. certain health conditions that require special room accommodations).
Note that for better protection of your information, you should not include information related to your credit card in electronic communications unless we specifically ask for it in order to complete the process of a reservation or transaction on our websites.
Collection and use
The Rivervillasgoa is fully committed to protecting the information that is collected from those who visit and use our websites, Social Media. We do not ask for information unless we need it for a specific purpose. Some of the main reasons we collect information include:
To provide services such as processing Reservations.
To send you marketing communications related to services offered by Us.
To conduct market research via surveys which will help us to better meet your needs, improve the quality of our websites and your stay in our hotels, and other communication regarding activities, advertising or promotional offers.
You can choose not to receive commercial emails, surveys or telemarketing offers from us at any time by clicking on the link included in the communication or by contacting us directly. To update your communication preferences, visit the “Contact Us” section of this privacy statement. You always have the choice not to submit your information or to decide what communications you want from us. However, in doing so, certain transactions might be affected. For example, not providing a name will prevent the processing of reservations.
Processing and disclosure
In most cases, the information you provide is added to our local or international database. As standard practice, The Rivervillasgoa does not sell, rent or give physical possession of your database to third parties outside the network. However, the Rivervillasgoa reserves the right to disclose your personal data to other people in the situations listed below:
We have your consent.
In situations where it is necessary to give your personal information to provide services, you want (for example; a vacation package).
As part of our commitment to keeping you informed, we may send letters, communicate by telephone, or other means to notify you of services offered by Rivervillasgoa, along with upcoming special offers, events, promotions, or other relevant information that may be of interest.
Our intentions are to keep all our guests and visitors informed and also allow them to reap the benefits offered by Rivervillasgoa and its strategic partners.
In certain cases, we will request your explicit consent to collect information considered confidential subject to certain laws of privacy of information (e.g. information revealing racial or ethnic origin, political opinions, or health conditions).
Access to personally identifiable information
To ensure that your information is accurate and updated, we encourage you to regularly review and update such information as appropriate. For example, in the event of a change of address or email address or, if you want to add other communication information, you may do so.
This will help us so that we may continue our contact with you. In an effort to prevent unauthorized disclosure of your information, you may be asked to provide proof of your identity (or other tests) along with the application form duly completed.
Occasionally, it is possible that the information you have requested to be removed is retained in certain files for a period of time in order to resolve any dispute properly or solve a problem. Also, some information may be kept indefinitely in the copies of “backup” or in the log files due to technical constraints, or financial or legal requirements.
Therefore, you cannot always expect to completely remove all your information from our database according to your request referred to the appropriate contact information listed below to contact us if you want to update your communication preferences, be removed from our marketing list, or send a question or general request.
The Rivervillasgoa recognizes the importance of information security and is constantly reviewing and improving standards and technical, physical, and logical security procedures. All websites and servers owned by Rivervillasgoa have implemented security measures to help protect your data against accidents, loss, misuse, unauthorized or illegal access, disclosure, or alteration while under our control. Although there is no “guaranteed security” on or off the Internet, we protect your information using technical, appropriate, administrative, and procedural safeguards among which are password controls.
The Rivervillasgoa does not seek or wish to receive information directly from minors. However, we cannot always determine the age of persons who access and use our websites. In the event that a minor (defined according to the criteria established by applicable law) provides us with your data without the consent of his/her parents or guardians, we ask the parent or guardian to contact us and ask us to delete this information and unsubscribe from future commercial communications from the Rivervillasgoa.
Data Deletion Policy
If you’d like us to eliminate your personal data from our records or your account from our site so that you no longer receive publicity from us in the future, please send your request to firstname.lastname@example.org.
By email: email@example.com
By Call: +91 9673996326
Update your communication preferences.
For questions or suggestions regarding our privacy practices of information regarding this Privacy Statement, or if you want to update, modify or cancel marketing communications from The Villa Group, you can contact us by any of the ways listed below: